Ray White Narrabeen - Mona Vale - Newport

I commend your Manager, Rob Nicholas for his courteous attention to detail and prompt responses to any query. Your office reception has been equally attentive. I would not hesitate to recommend your agencies. Yours faithfully, Alan C Pappas

31 Hillcrest Avenue, Mona Vale Dear Sirs, I wish to add that I am so glad I chose Margie Masson as I found her to be very straightforward with all aspects of the sale. Margie explained the whole process to me and kept me up to date at all times. She was very personable and so easy to communicate with which made things a lot easier. It is a long time since I was involved in real estate dealings and the process of dealing with decisions on your own can be rather daunting. I have already recommended her to several of my old neighbours. I don't think any of whom are thinking of selling at this time, however they know I was very satisfied with the service Margie provided. Thank you again and may I wish you and your company prosperity, I think we are all in for a 'lean' time for awhile however I am sure Ray White Real Estate will 'ride the waves'. Yours sincerely, Fay Hainsworth

10/144 Ocean Street, Narrabeen Dear Rob, By way of this letter my wife Pat & I would like to thank you for the recent sale of our home unit in Ocean Street, Narrabeen. Your honesty & professionalism during the sale, is in our opinion, second to none, and we would have no hesitation in using you in any future sale or recommending you to anyone requiring a real estate agent. We were also impressed by your speedy updates of any enquiries and the fact that you kept your calm when we were in a panic over this frightening financial climate. Once again, thank you. Kind regards, John Staker

Hi Tara, Just wanted to mention how grateful we are to the tenants for keeping the unit looking nice for the open house times. Whilst on this matter, we also appreciate the work that you do in liaisoning with not just these tenants but all of our other tenants. Thank you Tara. Kind regards Keryn & all of 3DB

55/28 Macpherson St, Warriewood To whom it may concern, In April this year we decided to sell our townhouse located in Warriewood NSW. Whilst we had contacted Ray White Real Estate Mona Vale, we decided that allowing the then current property manager to also handle the sale was the more practical strategy at that time. However, after almost 5 months in the hands of that sales agent NOT ONE offer had been received, an extremely disappointing result. During the 5 month period, Simone Doherty (Ray White Mona Vale) maintained very regular contact with us. Whilst persistent in maintaining contact, Simone applied no pressure, was always pleasant, caring and very professional in her conduct. THEREFORE, when it was time (in fact, overdue) to select a new sales agent in September, we decided to consider no one else buy Ray White Real Estate Mona Vale. It was at that time we were introduced to Stephen Provis and realised that we were to receive a BONUS in that both Simone & Stephen would operate as a well coordinated, totally cooperative team in the marketing of our property. It quickly became clear to us that Stephen also was highly professional and personable, and we were delighted to be associated with him. Simone & Stephen got to work immediately and within a couple of weeks were able to present to us several very acceptable offers (above the minimum price being asked), one of which was able to exchange without fuss and which was able to be settled within 3 weeks of exchange. This pleased us immensely - it was an outstanding result in any market, particularly in the current market! The selection of the Sales Agent to whom you should entrust the sale of your valuable Real Estate asset is a vital decision. We firmly believe that the selected sales agent should; a)Be totally professional, industrious, and innovative b)Provide genuinely pleasant personal attention to both vendor and prospective purchaser, and c)Specialise in the area in which the property is located. Simone & Stephen embody all of these essential attributes under the reputable banner of Ray White Real Estate, Mona Vale. We are delighted to recommend their services as the preferred Real Estate Agent in the area. Yours faithfully, Robert & Lorna White

112 Elimatta Road, Mona Vale Dear Rob, We're writing to thank you for being so professional and helpful with our purchase of 112 Elimatta Road, Mona Vale. We've dealt with many agents over the past few months and were really impressed by your manner and calm professional approach. We felt you handled the negotiations and dicussions at the early stages with a very level and open manner and kept us up to date and well imformed at every stage of the purchase. We were very grateful that we had such an experienced person to deal with. We've also been impressed by your ongoing support, your willingness to make yourself available throughout the settlement period has made a huge difference in our ability to prepare for our move. We'd gladly recommend you to anyone thinking of selling in the area because we're confident that if you can look after a buyer as well as you have us, then you'd do a brilliant job for a vendor. Yours faithfully, Michael & Allison Meadows

15/153 Garden Street, Warriewood Dear Simone & Stephen, We would like to thank you for your great help in not only selling our property but assisting us in purchasing our new home. Simone really came through for us. She fulfilled her promise. Her bright and optimistic nature was very helpful to us. We would recommend Ray White's Team to others Buying or Selling. Many thanks. Barry & Pauline Norris

2/54 Golf Avenue, Mona Vale Dear Sirs, We recently sold our property at 2/54 Golf Avenue, Mona Vale, through your agent, Stephen Provis, and we would like you to know how delighted we were with the sale he did for us. He showed such diligence and attention to detail, we couldnt help but be impressed. It was a difficult sale in difficult times, and we know he worked extremely hard to clinch the deal for us. Always optimistic, pleasant and helpful, we were so very pleased that we had selected him to negotiate our sale. Thank you Stephen Provis and your company. We greatly appreciate your efforts on our behalf. Sincere best wishes Colleen Bell & Bruce Bell

20 Warriewood Road, Warriewood To Whom this may Concern. Recently I purchased #20 Warriewood Rd from Rob Nicholas and Liz Morrall in your Narrabeen office. I am writing to inform you that their service was great, and I am completely satisfied with the professional manner in which I was dealt with. The sale of this particular property has been difficult, but every time I needed a question answered I had it from Rob or Liz immediately. I run a business myself, and pride myself on having high standards; so it is nice to deal with real estate agents who possess the same qualities. I have no doubt I will be dealing with Rob or Liz again at some point in the future. Congratulations and thankyou. Dane Shackle

Dear Manager Ray White Real Estate Narrabeen, I am writing to you to advise you of the hard work of one of your employees, Tara Ford, and to thank her. Tara has been my rental property manager while I have been renting at Ocean Street, Narrabeen. I am moving out on Saturday and would like to take this opportunity to thank Tara for all of her hard work. Whenever I have has an issue to be repaired Tara has been quick to respond and always resolves the issue. She is a pleasant and friendly person and has been the best rental manager I have had in 10 years! Tara is always very obliging and helpful. Please pass on my thanks for a job well done. I hope my next agent in Castle Hill is as efficient as Tara. Many thanks Trudie Paton

14/11-15 Foamcrest Avenue, Newport Your agent, Stephen Provis, handled the sale of the property during both marketing periods. We achieved a quick result the second time around and must report that Stephen always gave 100% to the task. He displays an impeccable manner in dealing with clients and prospective buyers. We would thoroughly recommend Stephen to any people in our community who are looking to sell their property. Stan & Joan Hicks.

19 Daly Street, Bilgola Plateau NSW 2107 To whom it may concern, We herewith would like to acknowledge the excellent services we received from Margie Masson throughout the sales campiagn of our residence. Prior to signing the Agency Agreement we took considerable time contacting a number of Sales Agents. It was very important for us to find someone that we felt we could trust, would be reliable, friendly, honest and helpful. With Margie Masson we found all that we were looking for and more. We first met Margie at an open house inspection for a neighbouring property. We where immediately impressed by Margie's friendly and helpful personality. It was this first impression that led us to sign the Agency Agreement for the sale of our house with Margie Masson. Throughout the sales campaign we were repeatedly impressed by Margie's relentless enthusiasm, dedication and professionalism. Everything that was promised was delivered on time or earlier, every time. Any requests on our behalf for change of opening schedules or any other matters regarding the house sale were always happily accommodated by Margie without any fuss whatsoever. Our association with Margie Masson as our sales agent led to a successful sale of our property. We are most impressed with the services we received by Margie Masson and would not hesitate to recommend her services to any prospective client. Yours faithfully, Jack & Carina Kost

16 Stephen Street, Beacon Hill Dear Jess, I think you spoke to my wife Mary earlier about this. Yes, I confirm that we would like the tenants to move out at the end of their lease but are also happy for them to vacate earlier if they find a suitable property sooner. Overall quite happy with Ray White and would not hesitate to recommend you to others or use you next time I need similar services. Regards, Ingo Weidmann

25 Madison Way, Allambie Heights Jess Thanks for your wonderful effort over the last few days. You've sorted-out everything that's been at the back of my mind for months. Regards Phil Caleno

43/28 Macpherson Street, Warriewood Dear Mr Provis, Thank you for selling my townhouse at a time when the market was still low. Thank you for achieving the maximum price. It has been a pleasure dealing with you and another thing- thank you for assisting me into the rental market which has been a bit of a shock the way things are done. Wish you all the success and best of health you you and family. Regards Maree Murdziak

4/120 Narrabeen Park Parade, Warriewood Beach Dear Helen & Rob Just a note to thank you again for the successful sale of our unit. Both Keith and I were impressed with your professional conduct throughout the whole process and although we always thought that the unit would sell at the right price, we were more than happy with the end result. As you know we have bought and sold quite a number of properties in our time but would certainly not hesitate to come back to you in the future. Keith & Dianne Norris

157 Prince Alfred Parade, Newport Dear Stephen, We sincerely thankyou for the successful sale of our property, which has been our home for 27 years. We had chosen this time of our lives for the sale very reluctantly, which unfornately proved to coincide with a very difficult real estate marketing period. Notwithstanding, with what we regard as your excellent marketing procedures and staff, but coupled with bad times for buyers, an extremely good result was achieved for all. It would not have been so without your determination and dedication of your staff to arrive at the best result for us. In particular, we are thankful to your representative, Stephen Provis, for the successful management of this sale, on which his obviously friendly dealings with prospective buyers relied. His condituous and informative contact with us was very much appreciated- we are grateful for his services. It could not have been better and far beyond our expectations. Thankyou again Shirley Elphinstone

To whom it may concern, We employed Margie Masson as the agent to sell our house in Mosman. We found her to be highly professional at all times. She gave us some very valuable advice across a wide variety of aspects related to selling a home. Nothing was ever too much trouble for Margie, she was always punctual, friendly and kept us informed and involved in the process at all times. We found her to be very pro-active in procuring a buyer for our home; she really went the extra mile. Furthermore we felt that she always had our best interests at heart. She sold our property in one month, an excellent result for an auction property in this market, where properties on average are taking much longer to sell. She understood our concerns and helped to make the whole process as stress free as possible! We can certainly recommend Margie without hesitation, and more importantly, would not hesitate to employ her services again. Mico & Grethe Smith.

To Whom It May Concern, We would like to thank Margie Masson for her utmost professionalism during the sale process of our property at 1/20 Mooramba Road, Dee Why. In the initial stages of the sale we encountered a few problems with Strata Managers and tenants; it was Margie who sorted the issues out in a calm and professional manner. During the entire time the property was on the market we received regular contact from her and were updated several times a week with the progress. We were also always provided with honest feedback of the current market conditions. Margie has an extremely pleasant manner and we would certainly use her again if the need arose. Yours sincerely, Jackie Friggieri / Kate & Laurie Muller

23/21-23 Old Barrenjoey Road, Avalon Dear Stephen, I want to thank you for your good work acquiring a vendor for our property at Avalon. The manner in which you developed a sales campaign, your communication and follow through were excellent and much appreciated by all of us. We certainly were aware of the 'slow down' in the property market since 2004 and selling price values therefore, decreciated over this period, however, the price you achieved was very fair and realistic in the current market. I would only be too happy to recommend you to any prospective client. Again, our sincere thanks. Kind regards, Tony Brady

63 Elimatta Road, Mona Vale Attention Stephen Provis, On behalf of my husband and myself we would like to thank you very much for the way you conducted the sale of our home 63 Elimatta Road, Mona Vale. From day one you were always helpful keeping in touch with our son Chris, who has been wonderful caring for us in every way. I never thought we would be giving you 63 to sell when you used to walk the street and speak to me. Always appreciated your note books and thank you cards and I am still using the note pads. Would always recommend your office if ever we come in touch with anyone wishing to buy or sell. After studying the portfolios of Ray White and the other 2 estate agents we had, yours appealed the most. Our daughter and son-in-law have sold Ray White Grafton but are still working for them travelling from Newcastle to the Queensland border visiting estate agents with a view of adding more Ray White business just as they did years ago. Once again many thanks an we wish you all the best with your business. Yours sincerely, Betty Becker

20 Daly Street, Bilgola Plateau Dear Margie, I would like to take this opportunity to sincerely thank you for your efforts in achieving such a tremendous result for the sale of our home in Bilgola Plateau. Not only did you achieve a record price in the street, we were absolutely delighted at how quickly our property sold and how smooth the auction campaign process went. Initially, my husband and I had reservations about auctioning our home, but we soon came to realise that we were in good hands and trusted your experience and advice. We remain very impressed with your consistent communication, your determination, hard work and your commitment to servicing the vendor. You always remained so calm and positive and were always there for Rob & I, answering all our questions and concerns and giving us advice every step of the way. I can't thank you enough for your tremendous commitment and enery and wish you every success in the future. No doubt, I will always be recommending your services to family and friends. Kindest regards, Mary Davis

6 Bundara Close, Mona Vale Dear Stephen, We would like to thank you for the professional, efficient and enthusiastic manner in which you marketed our home. Your ideas on the marketing strategy proved to be very successful. We valued your regular contact with us to keep us fully informed about potential purchasers and to let us know promptly the results of each open house and any offers submitted. We also found your friendly and cheerful manner an asset. We are happy for you to use us as referees. Yours sincerely, Garry & Gloria Enfield

105 Wimbleton Avenue, Narrabeen Dear Stephen, Diana and I would like to take is opportunity to thank you and the Ray White team for the successful marketing and sale of 105 Wimbleton Avenue, Narrabeen. We found you to be very professional, efficient and friendly, both in your dealings with us and (from my observations) with potential buyers. Diana remarked to me on several occasions about your attention to detail, which commenced with your own dress standards, and flowed through to the preparation of the advertising campaign, the open house inspections and finally the sucessful auction. We were happy with the advertising campaign that you put together, and with your sucess in getting us editorial comment in the Australian, The Manly Daily, The Telegraph and Domain. The photos on the internet and the brochures you arranged certainly showed our house off in its best advantage. Your weekly reports on number of inspections and the comments of potential purchasers certainly kept us well informed on the progess of the sale, and we felt well involved in the sale process. The auction was carried out in a very entertaining manner, and we were pleased with the professionalism of the Ray White Auctioneer Tony Fountail, who showed great staying power out in the full sun with his coat still in place. Thankyou very much for a job well done. We will have no hesitation in recommending yourself, in particular, and the Ray White agency to our friends.